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Do you ship to the UK and Canada?
Do you offer refunds for your products?
Do you do custom orders?
Do you use US or UK terms in your Knitting and Crochet Patterns?
Where are you located?
Don't see your question here?
Do you combine shipping?


Do you ship to the UK and Canada?
Yes we do! Shipping costs depend on the size of your order and weight. Please contact us first in order to determine how much your shipping total will be.

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Do you offer refunds for your products?
In some cases yes. We do offer refunds on our Hand Dyed/Painted Cross Stitch fabrics. Refunds are allowed ONLY if the fabric is undamaged, unopened and unused. Buyer must pay return shipping. There are no refunds offered on our Stitch Markers or PDF pattern files. For more information, please see our Terms of Service page for more information.

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Do you do custom orders?
It would depend on the order. We do custom cross stitch charts to order. Please see our About page for more information. If you are interested in commissioning an order from one of our Crochet or Knitting patterns please contact us so that we can discuss what you're looking for. Due to the time and size involved we do not however do custom orders for any clothing or blankets (larger than baby size).

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Do you use US or UK terms in your Knitting and Crochet Patterns?
All patterns are in English and use US/American Knitting and Crochet terms.

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Where are you located?
We are located in the United States, in the state of Ohio.

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Don't see your question here?
Let us know! If we missed a commonly asked question, we'll be more than happy to add it here to our FAQ section. :)

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Do you combine shipping?
Yes we do! Unfortunately with the restrictions we are given with listings we are required to list a shipping amount for each product. If you would like to order more than 1 product that includes shipping, please contact us first. We can let you know a total shipping amount ahead of time and simply invoice you for your order. Orders are due and payable upon receipt when invoiced in US dollars only via PayPal.

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Last Updated: 23 Sep 2017 12:01:14 PDT home  |  about  |  terms  |  contact
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